Problem Starting Anti-Spyware

[Guest]

Whenever I start the program, another program that I deleted trys to install.
That program is Roxio Easy CD Creator Basic.

 

[JoeM]

Have seen this a few times before (with other programs) try install the
Roxio program again and then uninstalling it. See if that helps.

 

[Guest]

You are seeing a problem with the Windows Installer.

If you have the CD for Roxio Easy CD Creator Basic (which may have come with
your machine)--and want to keep that app installed--do a repair or update
install with that CD--perhaps via add/remove programs in Control panel--I
don't have a machine with that app on it handy to check what options are
available for it in Control Panel.

If you don't have the CD, or don't want it installed--and it doesn't show in
add or remove programs--you can use the Windows Installer Cleanup tool to
remove the installer bits for the Roxio product:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

 

[Guest]

Hi harlemnocturn,

See here:
Subject: Asking for Roxio CD after installing MS Antispyware
From: "Ben Krause"
Sent: 9/30/2005 5:44:35 AM
appcompat forum

Good luck
Engel

 

[Guest]

Mr. Sanderson

Thank you for the reply; however, where can I find this Windows Installer
Cleanup Tool in the XP Home Edition?

Louis

 

[Guest]

Engle

Could you provide a direct link to this posting? I cannot locate it on the
site. Thank you.

Louis

 

[Bill Sanderson]

There's a download link in the KB article that I gave the link to in the
earlier reply:

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301


--

 

[Guest]

Hi harlemnocturn,

This is the post,

Subject: Asking for Roxio CD after installing MS Antispyware
From: "Ben Krause" <[email protected]> Sent: 9/30/2005 5:44:35 AM
appcompat forum

I've noticed lately on a couple machines that I've installed MS antispyware
that the computer will ask me to insert the Easy CD Creator 5 CD as though
it's trying to re-install some files for the program.
It's happend on 3 machines that I've installed MS antispyware on in the last
two weeks.
Does anyone know why it does this?

Thanks
..
Subject: Re: Asking for Roxio CD after installing MS Antispyware
From: "plun" <[email protected]> Sent: 10/1/2005 3:17:57 AM

Hi

Use this kb and cleanup tool:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

I hope that (this) post is helpful, let us know how it works ºut.
Engel

 

[Guest]

Mr. Engel

Actually I had the link in Mr. Sanderson posting. I didn't notice it
because this cleanup tool sounds like something that should already be on the
menu. Anyway I downloaded it and it works. I can now run Anti-Spyware
without starting Roxio, which is now gone. Thank you.

Louis

 

[Guest]

Mr. Sanderson

This tool sounded like something may have already been included in Windows
XP; so I looked for it without noticing the link. Anyway, I downloaded it
and it works. Roxio is gone and now I can start Anti-Spyware. Thank you.

Louis

 

[Bill Sanderson]

Great. I do wish that tool were a little simpler--I recommend considering
uninstalling it after use--there's some potential for abuse or accident, and
you probably don't need it taking up space.

--

 

[Guest]

Hello Louis,

Thanks for letting us know the outcome!
(¯`·._.·Engel·._.·´¯)