Problem sending to Groups in Outlook Express

[nmeuser]

I have Outlook Express 6 on a Windows XP system. ISP is regional
Comcast.net. I can send and receive individual emails and I can
receive group emails. However, I can not send out group emails. I've
created groups in my Address Book. I compose an email and send to Group
Name selected from my address book. I receive no error message and it
appears in my Sent Box, but I soon learn that no one received the
email. This also occurs when I list out more than 2 individual names
for the email to be sent to with semi-colon separating each address and
autofilled or selected from the Address Book. Is this a firewall
issue? or a security setting?

On a possibly related note...I tried to export my address book to my
comcast webmail account and the address files do not copy into an
exportable file -- the folder I set up remains blank. Clearly there is
a setting or other problem that I can't figure out.

I also can not find a product support 800 number from Microsoft for
this product or I would call them and ask for their help with their
product.

Thanks for your help. I appreciate it.
NM

 

[Gordon]

I have Outlook Express 6

This newsgroup is for support of Outlook
97/98/2000/2002/2003/2007 from the Office suite of products. Outlook
Express is actually a separate program despite the similar name.

For help with your OE questions, try an OE newsgroup such as
microsoft.public.windows.inetexplorer.ie6_outlookexpress (for OE 6), or
an OE help website such as http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number. Good luck!