Problem running AV-CLS in Safe Mode

[rich]

Recently I have been having problems with my computer and decided to
run the AV-CLS scan in safe mode.

When I tried running Sophos, I got a pop up saying that the system was
shutting down because the scanner files for Sophos were missing and
that I should download them in normal mode.

How do I get these necessary files?

Thanks,

Rich

 

[David H. Lipman]

From: <[email protected]>

| Recently I have been having problems with my computer and decided to
| run the AV-CLS scan in safe mode.
|
| When I tried running Sophos, I got a pop up saying that the system was
| shutting down because the scanner files for Sophos were missing and
| that I should download them in normal mode.
|
| How do I get these necessary files?
|
| Thanks,
|
| Rich

Please read the included PDF Help File. It explains how to use a surrogate PC to download
the needed files and transfer them to an infected PC.