Problem installing update

[Ken]

Each afternoon a shield-like icon in my desktray tells me that there's a
Windows update (or updates) waiting to be installed.

I click on it, and the updates program goes to work.

But consistently lately I've been getting this message: 'Updates were
unable to be succesfully installed. Security Update for Flash Player
(KB913433).'

This has continued, even after I downloaded and installed the latest
version of Flash Player.

Can somebody help, please?

Thanks - Ken

 

[Kristan Kenney]

Please check http://support.microsoft.com/kb/913433 for a workaround.

Have a nice day

 

[Ken]

Please check http://support.microsoft.com/kb/913433 for a workaround.

Have a nice day

My day has turned out rotten, sorry!

Part of the instructions re the workaround say:

Click the plus sign next to the update, and then click to select the Don’t show me this update again check box.

Unfortunately, I can't see any plus sign next to the update.

Also, I was thinking of removing Flash Player from my computer. But
Flash Player isn't listed in Add/Remove Programs, nor can I find
'UninstFl.exe' in any of my Flash folders.

Expletive!

YOU have a nice day for me, Kristan!

Thanks - Ken

 

[Ken]

My day has turned out rotten, sorry!

Part of the instructions re the workaround say:



Unfortunately, I can't see any plus sign next to the update.

Although it's far from clear on the site, I'm told that the plus sign is
what you get when you use the Windowns Download tool. Unfortunately, I
use the Mozilla Download tool, and there's no plus sign there.

Also, I was thinking of removing Flash Player from my computer. But
Flash Player isn't listed in Add/Remove Programs, nor can I find
'UninstFl.exe' in any of my Flash folders.

Maybe I should post this as a separate request?!

Okay, I'm off to do that.

Thanks again - Ken

 

[Kristan Kenney]

Ken: Check out
http://digitalfive.org/content/security-update-for-flash-player-kb913433-fails.html
and try those instructions, maybe they will work better for you.