problem installing programs

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I've recently encountered a problem installing new software.
It appears to install correctly but then when I go to use it I get the "
" has encountered a problem and needs to close.
It's happening with microsoft software so I'm not sure what is going on.

Does anyone have any idea or suggestions on what might be happening?
I would appreciate anything as it's getting very frustrating.

All current programs are fine.
 
Anthony, go to Control Panel>Add/Remove Programs and Uninstall it.
Reboot and try reinstalling.
 
Hi Anthony,
Sounds as if you have encountered the bug in Windows Installer that
Microsoft fixed this week. Suggest that you check out KB893803-v2 at the
Microsoft Downloads site.
HTH
 
Thanks, I've tried both but no luck.



rosebeauty said:
Hi Anthony,
Sounds as if you have encountered the bug in Windows Installer that
Microsoft fixed this week. Suggest that you check out KB893803-v2 at the
Microsoft Downloads site.
HTH
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