Problem installing a sofware

[Guest]

I am trying to install a sofware with Win XP Pro SP2. I always get the same
error : in a window called 16 bit Windows Subsystem,
C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running
MS-DOS and MS Windows applications.

I went to your article http://support.microsoft.com/kb/324767 but in the
DOS windows I get I get "the system cannot find the path specified". So I
cannot go farther. Where is the problem?

Can you help, please?
Thanks

 

[Rick \Nutcase\ Rogers]

Hi JL,

Start/run cmd, click ok. Then run:

copy /y C:\windows\repair\autoexec.nt C:\windows\system32

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Malke]

I am trying to install a sofware with Win XP Pro SP2. I always get the
same error : in a window called 16 bit Windows Subsystem,
C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for
running MS-DOS and MS Windows applications.

I went to your article http://support.microsoft.com/kb/324767 but in
the DOS windows I get I get "the system cannot find the path
specified". So I cannot go farther. Where is the problem?

Can you help, please?
Thanks

Error message when you install or start an MS-DOS or 16-bit
Windows-based
program:

http://support.microsoft.com/default.aspx?scid=kb;en-us;324767&Product=winxp

This can also be caused by malware.

Also, AVAST (antivirus software) can be the cause if you have WinXP SP2
installed:

http://groups.google.com/[email protected]

You can put back the standard version of autoexec.nt/config.nt by
copying a backup copy held in %windir%\repair\ to %windir%\system32\
(%windir% is typically C:\Windows) instead of using the procedure in
the KB article above.

Malke

 

[Guest]

I tried first the easiest of your answers. And I AGAIN get this bloody
message: "the system cannot find the file specified". I am totally blocked
there.

I am not sure about Malke's answer. What do I have to do exactly? How do I
copy that? But I recently installed AVG (not AVAST). Might it be related?

Thanks

 

[Rick \Nutcase\ Rogers]

Hi,

Malke's answer was essentially the same as mine, but she added a bit about a
known issue with a virus causing this issue. You can create a new
autoexec.nt file and save it to the \windows\system32 folder to overwrite
the corrupted one. Click start/run and type notepad, then click ok.
Copy/paste the below code into it (instead of typing it in to prevent
errors), then click file/"save as". Navigate to the C:\Windows\system32
folder, change the "save as file" type to "all types" and name the file
autoexec.nt, then click save (if prompted to overwrite the existing one, do
so).

@echo off
lh %SystemRoot%\system32\mscdexnt.exe
lh %SystemRoot%\system32\redir
lh %SystemRoot%\system32\dosx
SET BLASTER=A220 I5 D1 P330 T3

Reboot when finished.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Hi Rick,

I did all that. However I am a bit worried, and I want to tell you before
rebooting. First, when I navigate under Windows, I find System instead of
System32. Then... I cannot overwrite, since there is no file called
autoexec.nt.

I have now the text echo off etc... saved in a notepad document.
Ok I reboot and come back to you tomorrow with the result.

Thanks

 

[Rick \Nutcase\ Rogers]

Hi,

It's a hidden system folder. Go to the Control Panel/Folder Options, and on
the View tab, set the options so you can see hidden and system files.
Specifically:

Enable (check) "Display the contents of system folders"
Enable (check) "Show hidden files and folders"
Disable (uncheck): "Hide protected operating system files (recommended)"

I also recommend that you disable (uncheck) "hide extensions for known file
types". Now you should be able to see the system32 directory.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Hi,... Lucky me to post my last message last night! This morning I couldn't
even reach this site. In some sites, I got the thousands of programming code
lines. I think I know why, and I hope that can help other customers. Ghost
tray from NAV is a pure nuisance (I have NAV and Grisoft in this notebook). I
deleted it totally, and it went back to normal work.

I did what you told me to do, still I don't have system32, but system.
Anyway there was a autoexec.nt. This time, I overwrote it.

I have to reboot it now, and I PRAY!!! it will work. You have been very
helpful. Thanks a lot.

 

[Guest]

Wow! Should I throw it away? I am becoming crazy. I rebooted it, and got the
millions of codes lines again (not in every site). So, maybe it is not Ghost
tray the culprit after all, although removing it from start up already solved
the same problem, or seemed to. And it is what they say in a MS article.

When I put my CD and pressed "install", I got the same error.

So... I had to restore it at yesterday point to be able to post this
message. So I didn't make a single step forward.

Another suggestion?
Thanks

 

[Guest]

I am trying to install a sofware with Win XP Pro SP2. I always get the same
error : in a window called 16 bit Windows Subsystem,
C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running
MS-DOS and MS Windows applications.

I went to your article http://support.microsoft.com/kb/324767 but in the
DOS windows I get I get "the system cannot find the path specified". So I
cannot go farther. Where is the problem?

Can you help, please?
Thanks