Problem getting messages to leave outbox after merge in 2007

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have always done email merges out of Word/Outlook 2003 and had no problem.
However, since switching over to 2007 my document merges and creates all the
appropriate documents and then drops them in my outbox, but sometimes it
won't send them. I have ExpressClickYes installed and some go out, but then
all the rest get stuck in the outbox. I have to go in and hit Send manually
on each one to get it to leave the outbox. I have tried everything I know to
do. Anybody got any ideas?
 
Start with uninstalling ExpressClickYes;
-there is no use for it with Outlook 2007
-there is no use for it when doing a mail merge
-you compromise security on your system as a whole

Do you have Outlook running at the moment of doing the Mail Merge. Also, if
you have a virus scanner that integrates with Outlook, disable this
integration and try again.
 

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