Problem Copying

[Guest]

I've recently encountered a problem trying to copy files to a CD or DVD.

The error message states "Windows encountered a problem copying file", and
give me a choice to Retry, Skip, or Cancel.

Of course nothing works, so I have to cancel.

I know my media is new. I know the drive works, because I created recovery
discs with it when I got this computer months ago. In the last week I've
re-installed everything from the recovery discs twice, hoping that would
re-set everything to factory specs. No luck.

I'm pretty sure I've made other CDs with this machine in the last few
months, but even if not, I did create the recovery discs on DVD-R.

I'm not opposed to using third-party software, but I don't think I should
have to.

What am I doing wrong? What setting is wrong?

Thanks,

Ducati

 

[Patrick Keenan]

I've recently encountered a problem trying to copy files to a CD or DVD.

The error message states "Windows encountered a problem copying file", and
give me a choice to Retry, Skip, or Cancel.

Of course nothing works, so I have to cancel.

I know my media is new. I know the drive works, because I created
recovery
discs with it when I got this computer months ago. In the last week I've
re-installed everything from the recovery discs twice, hoping that would
re-set everything to factory specs. No luck.

I'm pretty sure I've made other CDs with this machine in the last few
months, but even if not, I did create the recovery discs on DVD-R.

I'm not opposed to using third-party software, but I don't think I should
have to.

What am I doing wrong? What setting is wrong?

Thanks,

Ducati

How exactly are you copying these files to the CD or DVD?

HTH
-pk