Problem connecting to secure sites

T

Ton Machielsen

Hi all!

My Internet Explorer 6 has a problem connecting to secure (https) pages.
Non-secure pages get loaded ok.

I already tried everything like resetting the secure zones, adding the
site to the secure zone, clearing the certificate cache, etc, etc, as
to running Windows Update.


I'm now about to reinstall Windows XP (Home Edition) in repair mode to see
if that makes a difference, but if anybody has good URL's to
troubleshoot my problem, that would be better.

Regards,

Ton.
 
J

Jan Il

Ton said:
Hi all!

My Internet Explorer 6 has a problem connecting to secure (https)
pages. Non-secure pages get loaded ok.

I already tried everything like resetting the secure zones, adding the
site to the secure zone, clearing the certificate cache, etc, etc, as
to running Windows Update.

I'm now about to reinstall Windows XP (Home Edition) in repair mode
to see if that makes a difference, but if anybody has good URL's to
troubleshoot my problem, that would be better.

Regards,


If using a proxy server, you might try the following and see if it helps:

Open your internet explorer, open the Tools menu, go to Internet
Options/Connections/LAN Settings/Advanced and in the box labeled
"exceptions" put in "https://" (without the quotes!). That should exclude
proxy operations from nearly ALL secure sites. If you put in a specific
site, this will exclude just that site, but, if you put in just the part I
specified above, that will exclude ANY site that uses the https addressing
scheme.


Hope this helps

Jan :)
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that's why they're so contagious.

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T

Ton Machielsen

If using a proxy server, you might try the following and see if it helps:

I'm not using a proxy server.
I guess i'll just end up reinstalling the box. Just because IE is playing
up. Rediculous!

BTW and OT: I have the same problem with Windows Media Player in another
computer. Doesn't want to play any video or audio. I guess this problem
has the same solution as the IE problem.

Cool, reinstalling an entire OS because one component is not working....

Ton.
 
J

Jan Il

Hi Ton :)
I'm not using a proxy server.
I guess i'll just end up reinstalling the box. Just because IE is
playing up. Rediculous!

BTW and OT: I have the same problem with Windows Media Player in
another computer. Doesn't want to play any video or audio. I guess
this problem has the same solution as the IE problem.

Cool, reinstalling an entire OS because one component is not
working....

Sorry the other did not work for you. Try the information here and see
there is something that might help.
http://inetexplorer.mvps.org/answers2.htm#secure_sites

Also, instead of reinstalling the OS, try the repair information below. It
will repair any problem files and functions. It is recommended to do a
repair than to reinstall.

Here are the instructions for effecting a repair of IE6 in XP:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Courtesy of Jim Byrd.

There is no direct Repair function for IE6 in XP. Here are some
alternatives:

1. With XP you need to go to Start|Run and type "sfc /scannow"
(without the quotes and notice the space between the c and the /.)
Have your XP CD handy and be prepared to go get a cup of coffee - it
takes a while. This will do the same thing as Repair IE6 for XP but a
lot more, that is find any corrupt system files and replace them. It
does not, however, re-register the various software components (except
possibly the ones it replaces?) AFAIK.

Be aware that under certain circumstances (Win2k before SP4 - see mskb
814510,
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q814510) sfc
can erroneously overwrite (restore over) previously installed files
from certain "hotfixes" which will then need to be re-installed. To
check for this, after running sfc, open a Cmd window and enter
"qfecheck /v /l:c:\" (without the quotes). If you don't have qfecheck
installed, it can be obtained for XP here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35468 and for
Win2k, obtain qfecheck here:
http://www.microsoft.com/downloads/release.asp?ReleaseID=35470

2. Another alternative that works on Win2k and may or may not work on
XP (but probably does - I've heard both stories), for just IE6 repair
if you don't have IE6 listed in Add-Remove Programs, then in Start|Run
then enter

"rundll32 setupwbv.dll,IE6Maintenance"

without the quotes, exactly as shown, and select the appropriate entry.

3. If you find that you need to do a re-install of IE6 then you can
consider the following, I can't verify this for XP (I'm Win2k - it
works there, and I've had good reports from XP users), but you might
want to give it a try at your own risk. Again, enter this at Start|Run
without the quotes and be careful about the spacing:

"rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
C:\windows\inf\ie.inf"

4. Lastly, here is a link to a MSKB article about re-installing
IE6/OE6:

How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP (Q318378)
http://support.microsoft.com/?id=kb;en-us;Q318378

You cannot install some updates or programs
http://support.microsoft.com/?kbid=822798

"The Software You Are Installing Has Not Passed Windows Logo Testing..."
Error Message When You Try to Install Internet Explorer 6 SP1
http://support.microsoft.com/?kbid=828031

Unable to install Internet Explorer 6 on XP
http://www.tek-tips.com/gfaqs.cfm/lev2/67/lev3/70/pid/779/fid/1586

or................

Here is a more recent suggestion I have been giving to XP users
who want to try some repair procedures.

<TITLE>831429 - Windows XP stops responding when you download updates
from Windows Update</TITLE>
< http://support.microsoft.com/default.aspx?scid=kb;en-us;831429 >

It is actually a more comprehensive set of re-registrations than an
IE Repair with the default FixIE.inf would do for either NT5.

Although they are listed specifically for W2K they should apply
equally to XP.

Additionally, the information here may be of some assistance:

Windows XP From A-Z
http://www.kellys-korner-xp.com/xp_abc.htm
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hope this helps

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 

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