Problem BLUE SCREEN ERROR NEED HELP!!!! (FOR THE PROS)

M

morton

hi i have recently purchased an emachine 4220 with home premium installed its
driving me mad i have been tryin to establish what the error is for three
weeks now and am reasonably sure its not a hardware issue as i have ran
memtest etc and nothing has come up i believe that it is a software issue but
i need some computer guru to verify this the information is below:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 50
BCP1: F1702140
BCP2: 00000001
BCP3: 81CE7610
BCP4: 00000002
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini122907-02.dmp
C:\Users\Simon\AppData\Local\Temp\WER-37986-0.sysdata.xml
C:\Users\Simon\AppData\Local\Temp\WERAEE4.tmp.version.txt

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if anyone can solve this i will be forever in your debt

this will be a tough one as i am an expert in computing so if anyone can
solve it they will prove their expertiese thanks for you time im online
tomorrow so i look forward to a quick reply

p.s i have downloaded all additional updates from microsoft and have all the
latest drivers from my manufacturer, if your require a dump file i will
upload please provide instructions and i look forward to your reply.
 
M

morton

i have checked the ram even taken ram out of my main machine and tested that
it still crashes yet on my main computer everything runs swish
 
M

morton

theres no crashing in safe mode or safe mode with networking so that makes me
believe its a driver error
 
C

Colin Barnhorst

Most blue screens are driver related. I have never used the driver verifier
in Vista so I don't even know if it is still called that, but it was useful
in isolating drivers in XP. If the tool is there why not try it?
 
R

Rick Rogers

Hi,

Send this file to me at the email address used here:
C:\Windows\Minidump\Mini122907-02.dmp

Use a subject line of "per req". As Colin has indicated, 0x50 stop errors
are usually driver related. The dump file may contain the information
necessary to identify which one is causing the problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
M

morton

sorry where does it display your email address and if you mean replying to
your post i can do that but how do i add an attachment?
thankyou for all your help so far
 

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