Problem: Alert Message when Opening Outlook 2003

C

Chris

Hope someone can assist in helping me troubleshoot the following message when I
open Outlook 2003

[Message]
A recently installed program may cause Microsoft Office or other
e-mail-enabled
programs to function improperly. Outlook can resolve this conflict without
affecting the program that originally caused the problem. Do you want Outlook
to resolve this problem.
Click Yes or No
[Action]
Clicked Yes

[Message]
Outlook was unable to resolve the conflict between a recently installed
program
and Microsoft Office ... another program is using ... restart windows to
resolve.

[Action]
Press Ok
I Restart the computer

This is a continuous process.

[My System]
Windows XP SP2 (on a domain)
Microsoft Office 2000
Microsoft Outlook 2003

[Outlook 2003 Add-In Manager]
Symantec Antivirus 10.1
Delegate Access
Deleted Item Recovery
Exchange Extensions commands
Exchange Extensions property pages
Server Scripting [Not checked]


[Change that prompted this message]
Installed Exchange 2003 management Tools (using RunAs from my login)
Installed SP1 update to Management Tools
Installed SP2 update to Management Tools (to keep inline with the Exchange
2003 SP2 on server)

Looking for a method to determine what application is causing the issue.

Thanks,
Chris
 
D

Diane Poremsky {MVP}

Did you run detect and repair on Outlook? Fixmapi.exe should also fix it.
 
C

Chris

Thanks Dianne for the response,

Repairing Outlook 2003 nor running c:\windows\system32\fixmapi.exe produced
a resolution.

When Exchange Management tools installed, could have it registered a
different version of the mapi dll files? Am I missing something?



Diane Poremsky {MVP} said:
Did you run detect and repair on Outlook? Fixmapi.exe should also fix it.











Chris said:
Hope someone can assist in helping me troubleshoot the following message
when I
open Outlook 2003

[Message]
A recently installed program may cause Microsoft Office or other
e-mail-enabled
programs to function improperly. Outlook can resolve this conflict without
affecting the program that originally caused the problem. Do you want
Outlook
to resolve this problem.
Click Yes or No
[Action]
Clicked Yes

[Message]
Outlook was unable to resolve the conflict between a recently installed
program
and Microsoft Office ... another program is using ... restart windows to
resolve.

[Action]
Press Ok
I Restart the computer

This is a continuous process.

[My System]
Windows XP SP2 (on a domain)
Microsoft Office 2000
Microsoft Outlook 2003

[Outlook 2003 Add-In Manager]
Symantec Antivirus 10.1
Delegate Access
Deleted Item Recovery
Exchange Extensions commands
Exchange Extensions property pages
Server Scripting [Not checked]


[Change that prompted this message]
Installed Exchange 2003 management Tools (using RunAs from my login)
Installed SP1 update to Management Tools
Installed SP2 update to Management Tools (to keep inline with the Exchange
2003 SP2 on server)

Looking for a method to determine what application is causing the issue.

Thanks,
Chris
 
D

Diane Poremsky {MVP}

Yes, it’s a mapi conflict.
http://www.slipstick.net/emo/2008/up080103.htm#6
http://support.microsoft.com/kb/813602














Chris said:
Thanks Dianne for the response,

Repairing Outlook 2003 nor running c:\windows\system32\fixmapi.exe
produced
a resolution.

When Exchange Management tools installed, could have it registered a
different version of the mapi dll files? Am I missing something?



Diane Poremsky {MVP} said:
Did you run detect and repair on Outlook? Fixmapi.exe should also fix it.











Chris said:
Hope someone can assist in helping me troubleshoot the following
message
when I
open Outlook 2003

[Message]
A recently installed program may cause Microsoft Office or other
e-mail-enabled
programs to function improperly. Outlook can resolve this conflict
without
affecting the program that originally caused the problem. Do you want
Outlook
to resolve this problem.
Click Yes or No
[Action]
Clicked Yes

[Message]
Outlook was unable to resolve the conflict between a recently installed
program
and Microsoft Office ... another program is using ... restart windows
to
resolve.

[Action]
Press Ok
I Restart the computer

This is a continuous process.

[My System]
Windows XP SP2 (on a domain)
Microsoft Office 2000
Microsoft Outlook 2003

[Outlook 2003 Add-In Manager]
Symantec Antivirus 10.1
Delegate Access
Deleted Item Recovery
Exchange Extensions commands
Exchange Extensions property pages
Server Scripting [Not checked]


[Change that prompted this message]
Installed Exchange 2003 management Tools (using RunAs from my login)
Installed SP1 update to Management Tools
Installed SP2 update to Management Tools (to keep inline with the
Exchange
2003 SP2 on server)

Looking for a method to determine what application is causing the
issue.

Thanks,
Chris
 

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