Printing <SP> Instead of Horizontal Line

[allison]

Word 2003 SP3 prints horizontal lines on a form when I send it to print from
my computer. However, a co-worker sends the same document to the same printer
and gets <SP> on each line that should be a horizontal border. I checked
Tools > Options - Print and I don't see any differences between our setup. I
appreciate any suggestions!

 

[Graham Mayor]

Is the other user using the same printer DRIVER?

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[allison]

Yes, I just double-checked the driver is the same version.
Just to clarify, both the <sp> and the horizontal border print.
Again, I appreciate your help!

 

[Tony Jollans]

This is something - or very similar to something - that I have seen reported
maybe half a dozen times. I think that the <sp> is reflecting the
placeholder character used for the graphic and I think it must be being
shown as a result of some corruption - either in the document, or perhaps
the users settings in the registry.

I would be interested to see the document if it is not confidential.

 

[allison]

Thanks to your reply in another post about this same issue, IT'S FIXED!

Tony wrote:

I would have to agree that the user's profile is where the problem is in
this case. My first guess is that it's somewhere in the Word Data registry
key (HKCU\Software\Microsoft\Office\(version)\Word\Data) - try renaming the
Settings value, Word will create a fresh one.

 

[Tony Jollans]

I did get your e-mail, thank you, Allison,but have been rather pre-occupied
of late. I couldn't see anything odd about your document, and it is
beginning to look as though this rather strange error is caused, at least
some of the time, by a registry problem. I'm glad you have solved your
problem, and thank you for posting back.