printing problem with particular documents

  • Thread starter Thread starter Will G
  • Start date Start date
W

Will G

Each time I try to print a document it stops at the same point. Subsequent
attempts to print other documents (which normally print OK) then fail, unless
I clear the print queue and reboot PC and printer. I have two documents that
cause this problem.

Any ideas?
 
That kind of behavior usually means that there is "something" in the document
at that point that your printer doesn't like. Often it's a big graphic that
the printer's memory just can't handle.

If there is a graphic on the page after the point at which your printer
stops, try cutting it out of the document (with change tracking OFF), pasting
it into a graphics program, and saving it as something else (JPEGs work
pretty well). Then insert that something else back into your document.
Sometimes that works.

I hope that helps.

Fred
 
When a print queue gets stuck behind something you tried to cancel, HP
suggests unplugging the USB cable between computer and printer, then
unplugging the power, then replugging them. It might decide to print
the test page, but it does open up the queue.
 
Thanks - that gets over the print queue problem. Still struggling with the
document.
Will
 
The point at which it stops is a small table: I have tried deleting it and
replacing it, but it still gives the printer indigestion. Thanks anyway Fred.
Will
 

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