Printing from Outlook

[Marty]

We use Windows 2000 and Microsoft Office 2002.
One person in our network (Windows NT) cannot print from the internet or
from Outlook if the message comes in in HTML. He can copy things from the
net, paste them to Word and then print. He can convert a message from HTML
to plain text and it will print. Is there a setting somewhere that keeps
HTML content from going to a printer? Any suggestions would be appreciated
as our network guy just says it's a problem with the building -- but it
hasn't always had this problem, and nobody else has the problem.

Marty

 

[Diane Poremsky [MVP]]

can this person print from Internet Explorer?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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[Marty]

No. He can't print anything that is in HTML format. He only uses (and has)
IE, so I don't know if he could print HTML from Netscape or Firefox.

Marty