Printing an email

[Guest]

I can print from email and email attachments under my user, but under my
husband's user, he cannot print an email or attachments--it throws up a
window that asks Save the file as: and then asks for file name. Anybody have
any ideas why there is no problem under my user but this is happening under
his? Thanks!!

 

[Hal Hostetler [MVP P/I]]

Sounds like his default printer is set to print to the "FILE:" port. Login
as him, open Printers and Faxes, right click the printer, select
"Properties" and go to the "Ports" tab. Make sure the "FILE:" port is
UNchecked and that the correct port (LPT1:, USB, etc) is checked.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Guest]

Thanks. I did what you said and it is checked next to LPT1, not the FILE
port. Any other guesses? I appreciate your help.

 

[Guest]

I looked at it again, and you were correct. Thanks so much!