Printer will not print from the computer to the printer

  • Thread starter Thread starter Debbie
  • Start date Start date
D

Debbie

We have an hp officejet d135 and something has happened
to keep us from being able to print. When I post a
document to print a dos like screen pops up with:
C:\Windows\System32\Spool DRIVERS\W32X86\HPZENG04.EXE
Then the document never prints. I have tried to find out
if it is a driver problem and what happened to it and why?
Can someone help us with this????
 
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