printer problem

[Guest]

i connected a canon bjc 4000 printer to my computer (parallel port). xp does not detect it. when i try to launch 'add printer' it says 'could not be completed' that's all. i upgraded to xp recently, might have to do with the problem.. could find a solution anywhere.

 

[Victor D.]

Did you download and install the XP print driver from Cannon Web site so
your canon will work with XP?

i connected a canon bjc 4000 printer to my computer (parallel port). xp

does not detect it. when i try to launch 'add printer' it says 'could not be
completed' that's all. i upgraded to xp recently, might have to do with the
problem.. could find a solution anywhere.

 

[Robert Wright]

I resolved the problem by following the instructions in
Microsoft Knowledge Base Article 324757. The description
of the problem per the article did not fit mine exactly,
but I decided to try it. Both of my printers have been
reinstalled and are functioning normally. I am not
certain that reinstalling the printers resolved all the
issues related to why the printers disappeared in the
first place, but we take what we can get. Onward to the
next glitch!