Printer not working

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G

Guest

Recently upgraded to XP. Just downloaded SP2. My printer won't print
images. Only text. Any suggestions? Thanks.
 
Resources for troubleshooting printing problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308028

Troubleshooting general printing problems in Windows XP
http://support.microsoft.com/kb/314085

Some programs 'seem' to stop working after you install Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;842242&Product=windowsxpsp2

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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| Recently upgraded to XP. Just downloaded SP2. My printer won't print
| images. Only text. Any suggestions? Thanks.
 
I've got the same problem as TanaMary and Carey's suggestions have not worked
for me. Whenever I attempt to print, I receive this message: "Unable to
communicate with the device. Please start 'MPService' from the services
applet in Control Panel. Please right-click on the Status Monitor to
reconnect and try again."

I can start MPService OK but what and where is the Status Monitor?

I have not been able to print at all since SP2 was installed. The
troubleshooter is no help at all and I can find nothing helpful in the
Knowledge Base.

I would appreciate some help in solving this one.
 
I found the answer thanks to softwarepatch.com. The problem is specific to
Canon MPC200 and MPC 190 printers and is easily solved by downloading a small
patch from Canon. SP2 blocking ports once again. Bless it!!
 
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