Printer configuration program hangs system

[Joe McArthur]

I have a Brother HL-1240 Laser printer which came with a DOS program,
filename "rpcx.exe" (shows "remote printer console" on screen), which is
used for configuring certain printer settings that affect DOS print jobs.
I don't recall ever having any trouble with this program under Windows 95,
but under Win2k it often times will hang (program cannot be stopped or
removed) -- with a blinking "Please wait ..." on screen -- and the OS
cannot be shutdown when this occurs, requiring a recycle of the machine via
the power button. If I run the program first thing after rebooting, it
usually works ok. Any hints on what may be happening here, or how I might
forcibly remove the beast when it does hang? TIA.

Joe

 

[Bob I]

Windows 2000 is an NT based operating system and ONLY emulates MS-DOS at
a command prompt. If said program is attempting to communicate with the
hardware directly, IT is NOT going to work. That said, try contacting
the Brother company for a replacemeent that is Windows 2000 compatible.

 

[Joe McArthur]

Thanks. I will see if Brother has a Win2k version of the program. The
only thing I have trouble with is ... if the program I'm using is
attempting to communicate with the hardware directly, which you say will
not (ever) work, then how can it work on some occasions?

Joe