Printer compatability

[otagirl]

I installed a new HP printer (f4280) on MS Vista home premium. When I open
Microsoft word 2007, I get a message; "Microsoft Word has developed a problem
and will shut down". I uninstalled the printer and MS Word works. Help...

 

[JoAnn Paules]

Did you check to see if there are updated drivers?

 

[otagirl]

Yes, the drivers are updated as well as windows.

Did you check to see if there are updated drivers?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I installed a new HP printer (f4280) on MS Vista home premium. When I open
Microsoft word 2007, I get a message; "Microsoft Word has developed a
problem
and will shut down". I uninstalled the printer and MS Word works. Help...

 

[Doug Robbins - Word MVP on news.microsoft.com]

This is fairly typical of the printer drivers supplied by HP. You will have
to hammer them over the head for a solution.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

Yes, the drivers are updated as well as windows.

Did you check to see if there are updated drivers?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

I installed a new HP printer (f4280) on MS Vista home premium. When I
open
Microsoft word 2007, I get a message; "Microsoft Word has developed a
problem
and will shut down". I uninstalled the printer and MS Word works.
Help...

 

[otagirl]

This is fairly typical of the printer drivers supplied by HP. You will have
to hammer them over the head for a solution.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

Yes, the drivers are updated as well as windows.

Did you check to see if there are updated drivers?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



I installed a new HP printer (f4280) on MS Vista home premium. When I
open
Microsoft word 2007, I get a message; "Microsoft Word has developed a
problem
and will shut down". I uninstalled the printer and MS Word works.
Help...