Printer color match in Word 2003

[Guest]

I'm having touble with the color match on a printer (Canon i850) with Word
2003 documents. I've cleaned the printer and have plenty of ink and if I want
a plain old black printed document it comes out purple. This just started a
few weeks ago and I can't get a black printed document.
The setup on the printer looks good and Outlook prints a good black copy. Is
there something in Word that needs set or re-set?

Thanks for your help.

 

[Cindy M -WordMVP-]

Hi =?Utf-8?B?a3djaGlsbGk=?=,

I'm having touble with the color match on a printer (Canon i850) with Word
2003 documents. I've cleaned the printer and have plenty of ink and if I want
a plain old black printed document it comes out purple. This just started a
few weeks ago and I can't get a black printed document.
The setup on the printer looks good and Outlook prints a good black copy. Is
there something in Word that needs set or re-set?

Try asking this of the experts in the word.printingfonts newsgroup. The one
thing that occurs to me: have you checked the printer properties via the
File/Print dialog box in Word? Perhaps something is not set correctly in the
system settings, but Outlook isn't picking it up...

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail