Print spooler error 1068

[Dale M]

I have a Lexmark Z51. I installed the XP driver for the
Z51 and everything worked fine until just lately. Now
I've been getting an error when I try to uninstall and
install the drivers. I followed the MS instructions
found at http://support.microsoft.com/default.aspx?
scid=kb;en-us;324757&Product=winxp entitled "Spooler
Subsystem Application Needs to Close" and "Operation
Could Not Be Completed" Error Messages (324757). That
fixed the problem.

I then tried to install the Z51 driver again so I could
use my printer and now I get Error 1068 which says "The
dependency service or group failed to start."

Please help me if you have any ideas. Thanks

 

[Cari MS-MVP]

See Bruce Sanderson's article at
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Pay particular attention to the section on Lexmark printers and you'll find
the reasons there.

Cari
www.coribright.com