Print preview in Excel 2003 locks computer

[Alisa]

I have a problem and it seems to only be happening in Excel 2003. When I
click on the print preview button, my computer locks up completely and I have
to power it off and then back on. It doesn't do it all the time but enough
to be unproductive. It's almost like I am working to fast for Excel or if I
move my mouse too fast. I have plenty of memory on my computer and have 53GB
free space, so I don't think this is the problem. Has anyone heard of this
before and know if there are any patches to fix it??

 

[Dave Peterson]

Just a guess...

Since it's a printing problem (even print preview!), I'd try a different printer
(or printer driver). You don't need to have a second printer physically
installed, but you do need to have that printer driver choice available.

Or go to the manufacturer's web site and look for an updated/fresh version of
your real printer driver and install it.

And just one more guess...

If you're using a network printer, does it work ok if you change to a local
printer? Maybe it's network problems???

 

[Alisa]

Yes, it is a network printer. I do have other printers also installed so
maybe there is some kind of incompatability?? I will look at the drivers and
see if that's part of the problem. Thanks!!