Primary email address does not stay at each logon

[Guest]

Running SBS 2003 with no service packs installed yet,
I have a client that is experiencing a problem with keeping their primary
email address (internet email address) set as the default. their exchange
intranet email
address ([email protected]) becomes the primary address each time they log on to
the
network, even after setting their internet email address ([email protected]) as
the primary, I have added both accounts in their active directory account
mananger, and made the internet email address the default. they have to set
it as the default each day since they cant send out email until they set
their primary as the internet email address.

this has not happened on any of my other clients with same setup.

we are using all windows 2003 server/client and 1 pop/1exchange for each
client

any thoughts or fixes for this????

 

[Sue Mosher [MVP-Outlook]]

If the Exchange server is running on Microsoft Small Business Server 2003, users with non-Exchange accounts in the same profile as the Exchange account may see the default mail account always revert to the Exchange account, regardless of the user’s previous choice. A registry entry is available to prevent the SBS login script from changing the transport order:

Key: HKLM\Software\Microsoft\SmallBusinessServer\ClientSetup
Value Name: NoTransportOrder
Value Type: REG_DWORD
Value: 1

 

[Guest]

Well, this is a new one! thanks very much and I will try it