Preventing Outlook from going into "Work Offline". GPO?

G

Guest

Is there some way to turn off the ability of Outlook going into "Work
Offline" mode? GPO or something?

Thanks,
Bob
 
A

Ada Pan [MSFT]

Hello Bob,

As I know, you can disable Cached Exchange Mode to disable Outlook in Work
Offline mode.

About Cached Exchange Mode
===================
Outlook 2003 introduces Cached Exchange Mode. A copy of your mailbox (OST
file)is
stored on your computer. This copy provides quick access to your data and
is
frequently updated with the mail server. Cached Exchange Mode lets you work
primarily from offline files, that is OST file in a Connected mode and to
periodically synchronize with an Exchange Server. Using Outlook 2003 in
Cached
Exchange Mode is useful when users are located at remote sites or are
working over
slow or unreliable connections.

About the download issue of Cached Exchange mode:

When data is optimized for an Exchange server connection type, the type of
items
that are synchronized with your server mailbox are different. For example,
when you
use a fast connection, Outlook copies the header, body, and attachments of
an
e-mail item from the e-mail server to your computer. When a slower
connection is
selected, only headers are automatically downloaded. The body and any
associated
attachments are downloaded only when requested by you, or as necessary for
synchronization with personal digital assistants (PDAs), auto archiving,
and some
client-side rules. In a slower connection environment, the Offline Address
Book is
also not automatically updated. However, you do have the option of manually
requesting the update.

There are several timers there for the synchronization mechanism in outlook
2003
cached exchange mode. Now I'd like to explain this in detail.

First there are three times for the synchronization in outlook 2003 cached
mode.

Upload timer 0000000f (15 seconds)
Download timer 0000001e (30 seconds)
Maximum timer 0000003c (1 minute)

How to move the *.ost / *.oab files to other location, say C drive disk
space is
full:

You cannot specify a separate folder to store the .ost file when you use
the
ForcePSTPath value in Outlook 2003
<http://support.microsoft.com/?id=896591>

Change OST file location for existing Outlook profile:

Note: It's recommended that you backup the user data first.

1. Quit Outlook 2003.
2. Copy the OST file to the new location
3. Click Control Panel -> Mail -> Email Accounts -> View or Change existing
email
accounts -> Change
4. Disable "use cached exchange mode" selection
5. Click "More Settings" -> Advanced -> Offline Folder Settings
6. Click "Disable Offline Use" and then Click OK and OK
7. Open the properties again and re-enable "use cached exchange mode"
option
8. Click "More Settings" -> Advanced -> Offline Folder Settings
9. Specify the OST file at the new location

Outlook does only support the primary mailbox in Cached Mode and local
cache only
contains the primary mailbox

The next download time is determined by the previous successful download.
That is
to say, if a user has successfully downloaded the Offline address book at
9:00 am,
then Outlook will start the Offline Address Book download the next day at
approximately 09:00. Therefore, different people will receive updates at
different,
random times and also avoid the network performance if all users download
at the
same time.

You can also disable "Use Cached Exchange Mode" during Office Deployment.

Hope this helps!

Regards,

Ada Pan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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