Powerpoint freezes on save

[Guest]

About once every 10 times, my Powerpoint 2003 freezes on save. Nothing I do
after that works, including attempting to terminate the Powerpoint process
for the task manager. I have to reboot the computer. The really upsetting
thing is that I can just reopen the same presentation, make the same
modifications, save again and the next time around it usually works. But
having to reboot and losing all your changes is really annoying.

 

[Michael Koerner]

Make sure you have all the Service Patches installed for this version.

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Michael Koerner [MS PPT MVP]


About once every 10 times, my Powerpoint 2003 freezes on save. Nothing I do
after that works, including attempting to terminate the Powerpoint process
for the task manager. I have to reboot the computer. The really upsetting
thing is that I can just reopen the same presentation, make the same
modifications, save again and the next time around it usually works. But
having to reboot and losing all your changes is really annoying.

 

[Echo S]

About once every 10 times, my Powerpoint 2003 freezes on save.
Nothing I do after that works, including attempting to terminate the
Powerpoint process for the task manager. I have to reboot the
computer. The really upsetting thing is that I can just reopen the
same presentation, make the same modifications, save again and the
next time around it usually works. But having to reboot and losing
all your changes is really annoying.

Are you using Norton antivirus?

 

[Guest]

Symantec Antivirus. I believe it is the same.
Andrea

 

[Guest]

I do. It has been kept completely up to date.
Andrea

 

[Michael Koerner]

Do you clean up your system on a regular basis? Are there other programs running
at the same time?

--
<>Please post all follow-up questions/replies to the newsgroup<>
<><>Email unless specifically requested will not be opened<><>
<><><>Do Provide The Version Of PowerPoint You Are Using<><><>
<><><>Do Not Post Attachments In This Newsgroup<><><>
Michael Koerner [MS PPT MVP]


I do. It has been kept completely up to date.
Andrea

 

[Echo S]

Ok. I'd try disabling the Office plug-in, then.

Norton Anti-Virus and Office
http://www.rdpslides.com/pptfaq/FAQ00387.htm

I don't know that this will resolve the problem, but it's worth a try. Also,
you'll still be protected by the other parts of the antivirus that scan
these same Office documents, so it's not like you're leaving your system
with holes or anything.

Also, are you working from a network? I've lost files before when they're on
a network server with a connection that seems to want to waver in and out.