Post Daylight Savings issue - incoming email

[jrm73]

I'm not sure if this is an Outlook issue but I'll start here. So
today has been pretty smooth post Daylight Savings Updates. I have 1
PC that is being very stubborn and it only appears to be in Outlook.
The problem is that all emails arrive time-stamped an hour early. We
run Exchange 2003 and Office XP. I did the following for all users,
including this one.

1. Install WIN XP Sp2 DST update
2. Run Time Zone update tool for calendars

After discovering this problem I have done the following.
1. Uninstall/Reinstall Office and SP3
2. Delete and re-create Outlook profile
3. Changed the CMOS time in BIOS

Also, it's worth noting that Exchange server and all DC's were updated
with the appropriate patches. All other PC's in our office are fine
and there's about 80 of them. This one that's giving me trouble has
the correct time in Windows but Outlook just marks incoming email
wrong? I have no idea what to try next???

Any ideas or help would be greatly appreciated. Thanks

 

[Diane Poremsky [MVP]]

Did you verify the update is installed and the DST setting is correct? I saw
a couple of reports where something unchecked the DST box. Did you verify
outlook is using the computer time zone? for whatever reason, pre-ol2003
versions seem to occasionally stick on the old zone setting - go into
outlook' calendar and set it on the correct zone.

 

[jrm73]

Did you verify the update is installed and the DST setting is correct? I saw
a couple of reports where something unchecked the DST box. Did you verify
outlook is using the computer time zone? for whatever reason, pre-ol2003
versions seem to occasionally stick on the old zone setting - go into
outlook' calendar and set it on the correct zone.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
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I'm not sure if this is an Outlook issue but I'll start here. So
today has been pretty smooth post Daylight Savings Updates. I have 1
PC that is being very stubborn and it only appears to be in Outlook.
The problem is that all emails arrive time-stamped an hour early. We
run Exchange 2003 and Office XP. I did the following for all users,
including this one.

1. Install WIN XP Sp2 DST update
2. Run Time Zone update tool for calendars

After discovering this problem I have done the following.
1. Uninstall/Reinstall Office and SP3
2. Delete and re-create Outlook profile
3. Changed the CMOS time in BIOS

Also, it's worth noting that Exchange server and all DC's were updated
with the appropriate patches. All other PC's in our office are fine
and there's about 80 of them. This one that's giving me trouble has
the correct time in Windows but Outlook just marks incoming email
wrong? I have no idea what to try next???

Any ideas or help would be greatly appreciated. Thanks

Thanks. I checked everything you said but everything was set
correctly. I was able to fix and i think it was just something
'glitchy.'

Solutions were.
1. Set time to EST then back to CST
2. Turn 'Adjust for DST' off then back on.
3. Manually set time 1 hour ahead then back.

This corrected the time and fixed all the time stamps in Outlook.

 

[Diane Poremsky [MVP]]

yeah, older versions sometimes need to be kick started when the time
changes.