G
Guest
Hi
I'm trying to fix my friend's computer, and have run into a wall. I can access seemingly all web sites except search engines. When I try to use Yahoo, it loads, but when I enter in a search item and click SEARCH I am sent to a blank page stating that the page couldn't load or is invalid. When I try to access google, I find a page that explains a problem caused by the QHosts virus. I am able to use the links they provide for certain search engines, but nothing outside of that. They also provide a link to Microsoft's solution page for this virus. When I download the IE6 SP1 patch, and try to load it, an error pops up stating that I need SP1 to run the patch. SP1 is installed already, but I tried to reinstall it just in case, and it still doesn't work... stating that SP1 needs to be installed. To be on the safe side, I tried running all of the different patches for different versions of IE, and none work. I also searched for some help on the internet (using the google provided search links) and found a page telling me what to edit in my system registry, but the files/locations they provided don't exist on my computer. I am at my wits end, and dont know what else to do because Microsoft doesn't support IE unless I pay them $35 and they rediculously don't let you uninstall & reinstall IE anymore! I wish it was like the old days and I could simply irradicate IE from my system and reinstall it fresh, and eliminate this annoyance. I also downloaded FixQhost from symantec, and this also does not work. I'm hoping that someone out there can PLEASE help me fix this, and I'm not computer illiterate, so if I do have to edit the registry or anything else like that, don't refrain from offering those suggestions. FYI the OS is Windows XP SP1.
I'm trying to fix my friend's computer, and have run into a wall. I can access seemingly all web sites except search engines. When I try to use Yahoo, it loads, but when I enter in a search item and click SEARCH I am sent to a blank page stating that the page couldn't load or is invalid. When I try to access google, I find a page that explains a problem caused by the QHosts virus. I am able to use the links they provide for certain search engines, but nothing outside of that. They also provide a link to Microsoft's solution page for this virus. When I download the IE6 SP1 patch, and try to load it, an error pops up stating that I need SP1 to run the patch. SP1 is installed already, but I tried to reinstall it just in case, and it still doesn't work... stating that SP1 needs to be installed. To be on the safe side, I tried running all of the different patches for different versions of IE, and none work. I also searched for some help on the internet (using the google provided search links) and found a page telling me what to edit in my system registry, but the files/locations they provided don't exist on my computer. I am at my wits end, and dont know what else to do because Microsoft doesn't support IE unless I pay them $35 and they rediculously don't let you uninstall & reinstall IE anymore! I wish it was like the old days and I could simply irradicate IE from my system and reinstall it fresh, and eliminate this annoyance. I also downloaded FixQhost from symantec, and this also does not work. I'm hoping that someone out there can PLEASE help me fix this, and I'm not computer illiterate, so if I do have to edit the registry or anything else like that, don't refrain from offering those suggestions. FYI the OS is Windows XP SP1.