Ports not showing up in device manager

[Guest]

I've been having a LOT of problems with a users computer in that I couldn't
get their printer working. I tried different cables etc... On another KB
article I did some other troubleshooting steps I came to a step where I was
supposed to delete the port out of device manager.

The ports (COM + LPT) aren't showing up in the device manager. Now after
reformatting the hard drive and re-installing all programs, I'm back to
square one, and I've even tried a different printer. Still the ports aren't
showing up in the device manager. There's nothing showing up under a ? or an
! as having a problem. Would you say that this might indicate that the REAL
problem is the hardware of the computer itself?

 

[Og]

After installing Windows XP did you load the drivers for the Motherboard
hardware?
Steve

 

[Guest]

Yes

After installing Windows XP did you load the drivers for the Motherboard
hardware?
Steve

 

[Bob Horvath]

On Tue, 20 Mar 2007 20:36:03 -0700, Bob Horvath wrote:

Maybe they are disabled in the BIOS. I disabled my serial port and lpt
printer port because I have no need for them, and they do not show in
device manager anymore. FWIW