Popup when opening Outlook

G

Guest

When I open Outlook I get a popup that says, "A program is trying to access
e-mail addresses you have stored in Outlook. Do you want to allow this?"
Whether I click Yes or No the popup just stays there and keeps repeating
itself. I can't put anything into access. How do I make it go away?
 
D

DL

Youve scanned your PC for malaware, trojans & viruses?
Not all AV apps detect malaware/trojans, for these you need specific apps
 
D

Diane Poremsky

What add-ins do you have installed? If using word as your editor, what word
add-ins are installed - such as installed by Acrobat. FWIW, it's more likely
an add-in and only a very slim chance it’s a virus or trojan causing it.
 
G

Guest

McAfee Software finds no problem. No addresses have been entered. I've
installed Office XP on my new laptop which runs Vista. Could this cause a
problem? All other Office programs are OK.
 
D

DL

Just an observation, following Diane's comment
McAfee is unlikely to be able to scan for Trojan's/malaware, or locate many
if a sys is infected.
For these you need specific scanning apps, eg SpyBot, Adaware, Windows
Defender to name a couple

PS Outlook Xp is not fully compatible with Vista, the usual problem is that
passwords are not remembered, allthough there maybe a workaround
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top