A. Johansson said:
We use a web based time clock that opens a new window after login.
I get an error saying my session has timed out and that the timeout is 20
minutes but I haven't yet gotten into the site. The message then goes on
to say that a known bug in IE causes the session to to end after a pop-up
window opens. KB300895 says that this doesn't happen in IE5.5 without
SP1. I have IE 6 and no way to downgrade. It also indicates a non-HTTP
url to blame, but my home page is an HTTP URL. Any other ideas?
Sounds as if the application is sending a guess at a cause instead of
documenting the real error. E.g. blocked or lost or corrupt cookie.
A common related example of erroneous message is an application
telling the user that the browser doesn't support cookies when in fact
the only thing that is wrong is that the user is trying to use a back door
URL into the application with an obsolete cookie.
Here's the latest related problem. They probably could have equally
validly informed you about it.
<TITLE>831678 - The cookie may be lost when a window is opened from a modal or modeless HTML dialog box in Internet Explorer
6</TITLE>
<
http://support.microsoft.com/default.aspx?scid=kb;en-us;831678 >
(MSKB Boolean search for
"session id"
only hit within the last month
)
Good luck
Robert Aldwinckle
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