pop up on startup

[Guest]

a dos window opens when first logged into a profile then a pop up comes up.
It says "C:\document and settings\all users\ start
menu\programs\startup\microsoft broadband networking.ink
the ntvdm cpu has encountered an illegal instruction"
and it asks if i want to close or ignore. how can i fix this?

 

[Wesley Vogel]

Get rid of whatever malware is on your machine.

Update your antivirus software and run a full system scan.

Do the same for whatever anti-spyware applications that you have.

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Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

I have ran my antivirus and anti-spyware software and they find nothing. is
there anything else i can try? thanks for the help!

 

[Wesley Vogel]

First off. I assume that this...

C:\document and settings\all users\ start
menu\programs\startup\microsoft broadband networking.ink

Is really, this...
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
microsoft broadband networking.lnk

microsoft broadband networking.lnk being a shortcut to MSBNTray.exe.

MSBNTray.exe is a process belonging to the Microsoft Broadband Networking
Software and offers a traybar helper for this product.

NTVDM.EXE (NT Virtual DOS Machine) is used in conjuction with wow.exe to run
16-bit applications.

I would also assume that MSBNTray.exe is not a 16-bit program.

Never the less, try this.

Run the System File Checker, sfc.exe. Sfc replaces bad files.

Load your XP CD in your CD drive.

Start | Run | Type or paste: sfc /scannow | Click OK

It should take a while to run.


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Kelly]

http://www.google.com/search?hl=en&...red+an+illegal+instruction&btnG=Google+Search

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool
http://www.kellys-korner-xp.com/taskbarplus!.htm