Please suggest.

[MS]

We have developed a custom form for a workflow application using MS outlook
2000 with SP1 & Backend Mail server as MS Exchange 2000 with SP4

The application(Request Request Form) works perfectly fine on Service pack
1.

But the Same application does not work on MS Outlook 2000 with Service pack
3

The following is the flow of the application.

1.The initiator request for a leave to his Superior
2.The Superior either accepts the request or reject it.

The application works just fine till the initiator sends the request to the
approver/Superior.
But once superior gets the request, we have provided a custom button on a
form to accept/reject the request and
send one copy to the initiator and another copy of the same form to a
"Static ID" for storage purpose.

To make one more copy (Object) of the form, we are using
following code in outlook:

Set MyFolder = Application.GetNameSpace
("MAPI").GetDefaultFolder(6)
Set MyItem = MyFolder.Items.Add("IPM.Note.Leave Request")
Set ItmTRDesk = Application.CreateItem(0)

With MyItem
.To = Item.UserProperties("From")
.UserProperties("Name") = Item.UserProperties("Name")
.UserProperties("Empno")=Item.UserProperties("Empno")
.UserProperties("Designation")=Item.UserProperties
("Designation")
.UserProperties("Dept")=Item.UserProperties("Dept")
.UserProperties("Level")=Item.UserProperties("Level")
.UserProperties("TelNo")=Item.UserProperties("TelNo")
.send
Item.close 1
end with

After installing the Service pack 3, now if we click on the
Send command button, nothing happens. The application does not even generate
any error message.

Please suggest.

 

[Ken Slovak - [MVP - Outlook]]

See http://www.slipstick.com/outlook/esecup/admin.htm for your options.

 

[Sue Mosher [MVP-Outlook]]

If the form doesn't run code after you have sent or saved an item using the
form, you probably have done something to "one-off" the form. Outlook 2003,
Outlook 2002, Outlook 2000 SP2 and Outlook 2000 or 98 with the Email
Security Update will not run code on one-off forms; see
http://www.outlookcode.com/d/secforms.htm for more information on this
issue.

To ensure that a form does not one-off:

-- Make sure the "Send form definition with item" box on the (Properties)
tab of the form is *not* checked. [1]

-- For in-house corporate use with Exchange Server, publish the form to the
Organization Forms library or a public folder's forms library, as
appropriate for your application.

-- For collaboration via the Internet, publish your form to your Personal
Forms library. Save it as an .oft file and send it to other people who need
to use it with instructions to publish it with the same form name that you
used.

Many other things can cause one-off forms. If the above steps don't work on
a new item created with your form, see
http://www.slipstick.com/dev/formpub.htm#oneoff for other possible causes.

[1] Whenever you publish a message form, Outlook will suggest that you may
want to check the "Send form definition with item" box to ensure that the
recipient will have the form, especially if you're sending to someone via
the Internet. In the current Outlook security environment, this suggestion
is obsolete. Ignore it unless your form has no code behind it.


--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers