Please help!!

G

Guest

Somebody help!! My DVD burner no longer shows up:

It shows in the bios
It shows in device manager with this msg:

Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

I tired updating the driver, firmware, double check the physical
connections, I even tried another DVD burner, I'm so frustrated. somebody
help!!!
 
R

Rock

Cheffron said:
Somebody help!! My DVD burner no longer shows up:

It shows in the bios
It shows in device manager with this msg:

Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

I tired updating the driver, firmware, double check the physical
connections, I even tried another DVD burner, I'm so frustrated. somebody
help!!!

See if this helps:
Optical drives do not work as expected after you upgrade a computer to
Windows Vista
http://support.microsoft.com/kb/929461/en-us
 
D

Don

Cheffron said:
Somebody help!! My DVD burner no longer shows up:

It shows in the bios
It shows in device manager with this msg:

Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

I tired updating the driver, firmware, double check the physical
connections, I even tried another DVD burner, I'm so frustrated. somebody
help!!!

Did you install a third-party program which uses the DVD drive? Maybe
it is not yet Vista ready.

Take a look here:
http://support.microsoft.com/kb/320553
 

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