Hi Kara
Kara said:
My system is locking up all the time with a blue screen. Then it unlocks
but runs like crap. Anti virus shows nothing. Ran a stinger program, says
that I have 41 trojans and worms. Please help what can I do to resolve
this. I have tried everything.
This might get you started, and sure others will help too. For the On-Line
Scans, run them from the Internet where possible:
Reboot your computer and press F8. Go to Safe Mode with Networking. Now
start Internet Explorer and go to:
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Run Symantec's Online virus scanner, let it detect and remove anything it
finds.
Symantec Trojan Removal Tools - Free
http://www.symantec.com/avcenter/tools.list.html
A-spy For trojans hiding in startup entries.
http://vipmeister.com/dl/aspy/aspy.html
Info on above and more.
http://www.generation.net/~hleboeuf/spyware.htm
Trend Micro Housecall: - Free
http://housecall.trendmicro.com/
Panda - Free On-Line Scan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Download, install, and immediately update all the programs below, then run
them.
You *MUST* update the programs, to make sure the have the latest
definitions.
CWShredder: Free
http://tinyurl.com/2l9kl
or
http://www.majorgeeks.com/download4086.html
SpyBot Search & Destroy: Free
http://download.com.com/3000-8022-10289035.html?tag=lst-0-2
or
http://majorgeeks.com/download2471.html
*Note: Spybot released an update for the detection rules yesterday. I tried
to download them but got an error saying that the CRC Checksum had failed.
If you get the same error message, Try selecting a different server in the
program to download from
AdAware: Free
http://www.lavasoftusa.com/support/download/
or
http://www.majorgeeks.com/downloads31.html
After all the scans are done, download the following, install and run it.
Follow all directions carefully.
HiJackThis: - Free
Go to
http://computercops.biz/downloads-cat-14.html ,
or
http://tinyurl.com/2oce8
or
http://tinyurl.com/2atxk
and download HiJackThis. Unzip to a folder other than your Desktop or the
Temp folder, doubleclick HiJackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is. Most
of
what it lists will be harmless or even required, so DO NOT fix anything yet.
Open a the copy of your log in NotePad and made a copy. Then you can go here
to post you log:
http://forum.aumha.org/
Go to the HiJackThis section on the forum list and click to open. You can
post as a guest. It's also a good site to keep for reference. The experts
there will analyze the log and report back the results. Please allow at
least a few hours or a days time for a response.
Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer
Help with Hijackware & Scumware Information:
HijackThis Quick Start Help
http://www.tomcoyote.org/hjt/
The Tutorial if you want to know more about the results or the .log file.
http://www.merijn.org/htlogtutorial.html
also
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
If you don't hav a firewall, here is one the works very well:
Zone Alarm - Free
http://tinyurl.com/iwhb
or
http://tinyurl.com/kzq
The program below will help keep this kind parasites, spyware, adware,
malware, or hijackware from getting a grip on your system:
SpywareBlaster: Free
http://www.javacoolsoftware.com/spywareblaster.html
(Note: It is not an Anti-Virus program)
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
Practice Safe Hex
http://www.claymania.com/safe-hex.html
HTH
Jan
