Please Help ! WinXP keeps messing up the ADSL configuration !

[Penang]

To all XP Gurus,

I have an XP machine, connected to the Net via an Aztech USB external
modem.

The modem, once configured, runs perfectly well on my XP machine,
until I shut it down.

After rebooting, my XP machine couldn't detect the ADSL modem. A check
on the "Device Manager" tells me that the "ADSL USB Network Adapter"
and "ADSL USB Modem Network Interface" are not working. They have that
yellow exclaimation mark icon besides them.

The only way to get the modem working again is to re-install the ADSL
modem driver, but after I shut down my system and/or reboot the whole
"modem not working", "reinstall driver", "modem works perfectly until
shutdown" routine repeat one more time.

This is getting pretty annoying !

Obviously something is broken somewhere, and I am looking for a
PERMANENT FIX to it. So I am here to ask for help.

Can you help me, please ?

What have I done wrong ?

Is there a way to install the device driver ONCE, and
everything
runs perfectly ever after ?

Any suggestion ?

My machine doesn't have any fancy hardware in it. It's a work machine,
basically a Celeron running XP, with newsreader software, browser and
word processor installed. Nothing else.

Why is it that has made my machine behaves so predictably irritating ?

Any help would be much appreciated !

Thanks in advance !!!!

 

[Kelly]

http://www.google.com/search?hl=en&lr=&c2coff=1&q=Aztech+Support+&btnG=Search

http://www.google.com/search?hl=en&lr=&c2coff=1&q=Aztech+USB+external+modem+and+XP+support
--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Penang]

Thanks for your reply, and I want to apologize for one important fact
that I failed to tell you in the original message, and that is that
the same problem happens to my printer as well.

My printer is connected via USB, the same as the ADSL modem. I think
there might be something wrong with the USB portion of the XP, but I
don't know where and how to pinpoint the root problem.

Since I don't use the printer very often, so it doesn't bug me as much
as the ADSL modem - but everytime I need to use the printer, I need to
re-install the printer driver, same as what happened to the ADSL
modem.

Is there a fast and easy way to diagnose and remedy the problem ?
Perhaps somewhere in the registry ? Or perhaps the problem lies
somewhere else ?

Please help, and thanks again !!

 

[adchin]

Your USB card might be short circuiting

 

[WaL1K0Ta]

Thanks for your reply, and I want to apologize for one important fact
that I failed to tell you in the original message, and that is that
the same problem happens to my printer as well.

My printer is connected via USB, the same as the ADSL modem. I think
there might be something wrong with the USB portion of the XP, but I
don't know where and how to pinpoint the root problem.

Since I don't use the printer very often, so it doesn't bug me as much
as the ADSL modem - but everytime I need to use the printer, I need to
re-install the printer driver, same as what happened to the ADSL
modem.

Is there a fast and easy way to diagnose and remedy the problem ?
Perhaps somewhere in the registry ? Or perhaps the problem lies
somewhere else ?

Please help, and thanks again !!

Have you updated you WinXP to SP2? If you did, then this is the source of
your problem. Try to get help from the MS website. If everything else
fails, rollback to SP1. I hope this helps.

walikota