Please help - laptop screen problems - device manager shows 4 monitors!

[BigJoe]

Hi, I hope someone can advise me. Today when I powered up my laptop
from hibernate, the screen didn't come on. In the end, I plugged in an
external monitor and rebooted. Everything was fine until the logon
screen came up and then the crt screen went blank. I left things for a
couple of hours and when I powered on, it booted normally. I have run
a full virus scan which came up clear.

I notice that device manager lists 4 monitors and wonder if this could
be the problem - I have listed three 'default monitors' and one ;plug
n pray monitor'.

Running XP pro on a Dell XPS Nextgen laptop.

Any advice would be most gratefully received.

Thanks.

Joe

 

[Planet X]

Hi, I hope someone can advise me. Today when I powered up my laptop
from hibernate, the screen didn't come on. In the end, I plugged in an
external monitor and rebooted. Everything was fine until the logon
screen came up and then the crt screen went blank. I left things for a
couple of hours and when I powered on, it booted normally. I have run
a full virus scan which came up clear.

I notice that device manager lists 4 monitors and wonder if this could
be the problem - I have listed three 'default monitors' and one ;plug
n pray monitor'.

Running XP pro on a Dell XPS Nextgen laptop.

Any advice would be most gratefully received.

Thanks.

Joe

Boot into Safe Mode and see if your laptop screen remains active. If
it does, then it is very likely corrupted graphics drivers. Remove the
drivers in Safe Mode, then boot into Normal Mode, and reinstall.

At the sametime, remove the monitors from Device Manager and let XP
detect the correct one. Good Luck.

 

[BigJoe]

Boot into Safe Mode and see if your laptop screen remains active. If
it does, then it is very likely corrupted graphics drivers. Remove the
drivers in Safe Mode, then boot into Normal Mode, and reinstall.

At the sametime, remove the monitors from Device Manager and let XP
detect the correct one. Good Luck.

Thanks.............here goes (fingers crossed)

Joe