plain v html

[Rob]

I have set up a profile for my daughter. Office 2003 win
XP home.
My outlook e-mail sends and receives in html. I

have configered hers the same way. However when I send
from her account in html it is received by my account in
plain text (her background theme arrives as an attachment)
Any ideas?

 

[Jocelyn Fiorello [MVP - Outlook]]

Does she have you listed as one of her contacts? If so, try this: Open the
contact record and double-click the e-mail address, then look in the
Internet Format box. Is it set to always send to you in plain text?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

 

[Down Home]

Not sure about 2003 but in OL2002, this behavior occurs for Internet
recipients and Outlook Contacts when you set the 'Let Outlook decide the
best sending format' option instead of specifying HRML format for the
specific contact. The 'Let Outlook decide the best sending format' option is
the default setting for new contacts and messages that you send to
addressees that are not in your address book.

To resolve this behavior, change the Internet format specification for the
contacts to use HTML format when you send to Internet recipients. To do
this:
1.. In Outlook, click the Contacts folder, and open the contact for the
person you sent the message with the attachment.
2.. On the General tab, double-click the resolved e-mail address in the
E-mail field
3.. In the E-mail Properties dialog box, click the drop-down arrow for
Internet Format, and then click Send using HTML Format
4.. Click OK to close the E-mail Properties dialog box, then click Save
and Close to close the contact and save changes.
Hope this works. Please post back either way.
Good Luck