photosmart hp printer

  • Thread starter Thread starter cc47
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cc47

hi, installed hp printer driver on laptop and have a wireless connection but
can't get printer to work ? please help any answers on why or what i am
doing wrong
 
cc47 said:
hi, installed hp printer driver on laptop and have a wireless connection
but
can't get printer to work ? please help any answers on why or what i am
doing wrong
Click to expand...


Did you load all the s/w that came with the printer, very precisely and in
the order specified by the HP documentation? The s/w is very touchy about
this. If not, rip it all out and do it precisely as directed.
 
what is s/w and if that is the disk yes there was only one and it installed
right just can't get it to connect to desktop computer i have my laptop on
wireless but in same room
 
cc47 said:
what is s/w and if that is the disk yes there was only one and it
installed
right just can't get it to connect to desktop computer i have my laptop
on
wireless but in same room
Click to expand...


s/w is software and yes "that is the disk". It is not just the fact that it
is loaded, it must be done in the sequence described in the installation
instructors including plugging in all the cables and powering up the
printer. It is connected via USB, is it not? Your wireless is irrelevant.
 
cc47 said:
the printer is connected with usb on desk computer.
Click to expand...


Is printer sharing turned on in your desktop? What OS is in each? Vista in
both?
 
Bob F. said:
Is printer sharing turned on in your desktop? What OS is in each? Vista
in both?
Click to expand...

Does your printer at least work from your desktop computer?
 
printer works great from desktop.can it be that the printer sharing has to be
on same network when setting up? i am new to this so bear with me.
 
cc47 said:
printer works great from desktop.can it be that the printer sharing has to
be
on same network when setting up? i am new to this so bear with me.
Click to expand...

If you moved your printer, the remote computer may not find it. You will
have to delete the printer from that PC and re-install the printer (remote
network printing) from there.
 
sorry what do you mean if i moved the printer? as of today i uninstalled the
printer software from my laptop till i find someone who will set it up for
me. all this talk is not working i am a visual person and it means nothing
thanks if you could put it in lamans terms it would help. lol
 
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