Photo Story 3 Installation issue

[Guest]

I downloaded PS3, but when I try to run the installer as soon as the Photo
Story 3 Windows Setup Wizard window comes up I get the following error window
pop up:
"Error 28000.Generic custom action error."

Clicking OK goes to finish, and says no changes have been made.

I have verified Genuine Windows Software, and an using a 3.06 GHz proc. with
768 M Ram, and have XP-2 with all upgrades except EI-7. I have installed
Direct-x 9 and have Media Player 11 installed as well.

 

[John Inzer]

I downloaded PS3, but when I try to run the installer as soon as the
Photo Story 3 Windows Setup Wizard window comes up I get the
following error window pop up:
"Error 28000.Generic custom action error."

Clicking OK goes to finish, and says no changes have been made.

I have verified Genuine Windows Software, and an using a 3.06 GHz
proc. with 768 M Ram, and have XP-2 with all upgrades except EI-7. I
have installed Direct-x 9 and have Media Player 11 installed as well.

=================================
Maybe the following article will offer some ideas:

(813649) Error 27000 or Error 1304 When
You Try to Install Microsoft Plus! Digital Media
Edition
http://support.microsoft.com/?kbid=813649

Also, the following forum threads is are discussing the
same error...

http://www.windowsphotostory.com/Forums/topic.asp?TOPIC_ID=64

http://www.windowsphotostory.com/Forums/topic.asp?TOPIC_ID=322

Good Luck...

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Guest]

Somehow I did not find the 28000 error in searching threads. Thank you..

The culprit did turn out to be the allusers documents directory which needed
admin set to full control as well as system set to full control..

Thanks Again..

Steve

 

[John Inzer]

Somehow I did not find the 28000 error in searching threads. Thank
you..

The culprit did turn out to be the allusers documents directory which
needed admin set to full control as well as system set to full
control..

Thanks Again..

Steve

===================================
You're welcome.

Thanks for the update.
--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk