You did not say what RAM you have? If it is 256 mb then the Commit
Charge would appear to be OK.
A System reading of 99% is a different proposition. How constant is
this? Is it occurring when you are not running applications?
Two ways to proceed. Try using Processor Explorer to identify the
application using CPU or use a comprehensive cleanup of your system. The
latter takes quite a bit of time and effort but usually gets a result.
The former can lead to a dead end.
Task Manager is useful but you could look at another freeware utility
Process Explorer, which provides similar information but adds that
little bit extra towards seeing what the running processes represent.
For further information about Process Explorer see here:
http://www.sysinternals.com/ntw2k/freeware/procexp.shtml
When dealing with a persistent virus / trojan you need to delete system
restore points and not use them as they will contain the virus and put
it
back into your system. Turn off System Restore until cleaning is
finished. Also run your anti-virus with updated definitions in safe
mode. Sometimes you need to run an anti-virus from a floppy and Trend
offer one that can be used.
Create a new folder named Sysclean (e.g., C:\Program files\Sysclean, or
just a desktop folder).
Download Sysclean.com (
http://www.trendmicro.com/download/dcs.asp) and
place it in this folder.
Download the latest Controlled Pattern Release zip
(
http://www.trendmicro.com/download/pattern.asp, e.g., lpt123.zip) and
extract its contents to the same folder. See the Readme text file for
additional instructions.
Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of all TEMP folders and then your Recycle Bin.
Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the machine
until the scan completes.
If the scan shows any infections in System Restore files and you're
running WinXP, create a new Restore Point
(Start>Programs>Accessories>System Tools>System Restore), then delete
all but the most recent Restore Point (Start>Programs>Accessories>System
Tools>Disk Cleanup>More options).
Work through the spyware removal programmes etc in turn in safe mode
until you get no results.
Afterwards, update your own anti-virus application and perform another
full system scan.
Finally run HijackThis and post the HijackThis log to the HijackThis
forum here:
http://aumha.net/
You will need to register with Aumha to be able to post.
--
Hope this helps.
Gerry
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Stourport, Worcs, England
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