PerfectDsk won't start.

[Kenny]

Have been using Raxco's Perfect Disk 7 for some time with no problems.
Now when I start it I get a dialogue box with:

Perfect Disk
Failed to connect to computer "KENNY-NO255EGUG
The service did not respond to the start or control request in a timely
fashion (0x8007041D).
Googling the error came up with a few hits referring to other programs and
different things.
This is a description of the error.

0x8007041D LDAP_TIMEOUT ERROR_SERVICE_REQUEST_TIMEOUT Search timed
out.

In Event Viewer I have a number of Service Control and DCOM errors which
seem to co-incide with the starting PD error.
In Msconfig/Services I have PD Engine and PD Scheduler, manuafcturer unknown
and both of them stopped but I don't see any option to start them. Also I
don't know how these got stopped. If I right the error click then
Properties I get a link to MS support but I can't make any sense out of what
I'm reading.
I'm assuming this is the cause of the error but I don't know how to resolve
it.
Using XP Pro/SP2, have recently updated both XP and Perfect Disk.

 

[Carey Frisch [MVP]]

Uninstall, then reinstall your PerfectDisk program.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| Have been using Raxco's Perfect Disk 7 for some time with no problems.
| Now when I start it I get a dialogue box with:
|
| Perfect Disk
| Failed to connect to computer "KENNY-NO255EGUG
| The service did not respond to the start or control request in a timely
| fashion (0x8007041D).
| Googling the error came up with a few hits referring to other programs and
| different things.
| This is a description of the error.
|
| 0x8007041D LDAP_TIMEOUT ERROR_SERVICE_REQUEST_TIMEOUT Search timed
| out.
|
| In Event Viewer I have a number of Service Control and DCOM errors which
| seem to co-incide with the starting PD error.
| In Msconfig/Services I have PD Engine and PD Scheduler, manuafcturer unknown
| and both of them stopped but I don't see any option to start them. Also I
| don't know how these got stopped. If I right the error click then
| Properties I get a link to MS support but I can't make any sense out of what
| I'm reading.
| I'm assuming this is the cause of the error but I don't know how to resolve
| it.
| Using XP Pro/SP2, have recently updated both XP and Perfect Disk.
| --
|
| Kenny Cargill

 

[Sharon F]

Have been using Raxco's Perfect Disk 7 for some time with no problems.
Now when I start it I get a dialogue box with:

Perfect Disk
Failed to connect to computer "KENNY-NO255EGUG
The service did not respond to the start or control request in a timely
fashion (0x8007041D).
Googling the error came up with a few hits referring to other programs and
different things.
This is a description of the error.

0x8007041D LDAP_TIMEOUT ERROR_SERVICE_REQUEST_TIMEOUT Search timed
out.

In Event Viewer I have a number of Service Control and DCOM errors which
seem to co-incide with the starting PD error.
In Msconfig/Services I have PD Engine and PD Scheduler, manuafcturer unknown
and both of them stopped but I don't see any option to start them. Also I
don't know how these got stopped. If I right the error click then
Properties I get a link to MS support but I can't make any sense out of what
I'm reading.
I'm assuming this is the cause of the error but I don't know how to resolve
it.
Using XP Pro/SP2, have recently updated both XP and Perfect Disk.

Have you checked the Raxco website for information about this error? If you
can't find anything there and a reinstall of the program does not sort
things out, suggest contacting their tech support.

 

[da_test]

In Tools/Advanced configuration/general settings
do you have stand alone or networked selected ?

Secondly do a full scan for malware . There is reportedly a virus
masquerading under the name of pdsched, even though that's
a legitimate name of Perfectdisk.
If you do services.msc from the run box and right click
the services, you shlould get the path.. Any other behavior
is suspect.

dave

 

[alkrie]

Check out the following link for an answer (for those still looking for a solution):
http://imaro.blogspot.com/2006/09/error-when-i-start-perfectdisk.html

Hint:
Check the comment section.