pdf attachment do not show up

  • Thread starter Thread starter Peter Kwong
  • Start date Start date
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Peter Kwong

I got an email from a user using outlook 2000 with pdf file as an attachment.
I'm using outlook 2003 and don't see the attachment.
But when i forward the email to anybody i see the attachment is there.

Any reason why this is happening?
 
Peter Kwong said:
I got an email from a user using outlook 2000 with pdf file as an
attachment. I'm using outlook 2003 and don't see the attachment.
But when i forward the email to anybody i see the attachment is there.

Any reason why this is happening?
Click to expand...

Are you using Google Desktop Seach?
 
nope don't have that installed
i tested with two emails from the same person.
The email that i got the pdf attachment is in plain text format and when the
user sents it in html format i don't see the attachment until i tried to
forward his email.
But the attachment is there in the user's sent items.
 
in
nope don't have that installed
i tested with two emails from the same person.
The email that i got the pdf attachment is in plain text format and when the
user sents it in html format i don't see the attachment until i tried to
forward his email.
But the attachment is there in the user's sent items.
Click to expand...

You sure they sent it using HTML formatting? If they sent it using RTF
(rich-text format) then the attachments will be shown within the body of
the e-mail, not via the paperclip icon and attachment listing. Then you
forward their RTF e-mail but use HTML which does NOT show the attachment
inline with the body and uses the separate listing.

Just because an e-mail has fonts, bolding, and other formatting doesn't
mean it is an HTML-formatted e-mail. It might be an RTF e-mail.
 
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