PC won't shutdown

  • Thread starter Thread starter JB
  • Start date Start date
J

JB

I just installed Windows 2000 Professional on my machine.
Now when I shut it down I get a screen saying it's now
safe to turn off the computer. Prior to Windows 2000 the
computer would turn off after shutdown.

What am I missing?
 
JB said:
I just installed Windows 2000 Professional on my machine.
Now when I shut it down I get a screen saying it's now
safe to turn off the computer. Prior to Windows 2000 the
computer would turn off after shutdown.

What am I missing?
Click to expand...

That's by design. W2K can't automatically shutdown your system unless the
bios is ACPI compatible and the ACPI HAL is installed (not the standard
HAL). As with any OS installation, a hardware compatibility check is always
a good idea. In the case of W2K, running "winnt32 /checkupgradeonly" before
an installation will create a readable compatibility results file before an
upgrade. Consulting the hardware compatibility list (HCL) can also determine
what drivers you'll need to get.

Check your motherboard manufacturer for a possible bios flash that is ACPI
compatible. Follow instructions at manufacturer for proper procedure for
that exact motherboard. Bios binary files are written specifically for each
mobo model. Flashing a board with the wrong file will probably Nullify the
board. However, it's easy to do and well worth it. Don't bother if the bios
upgrade is not ACPI compatible.

After a BIOS flash update, repair the W2K installation, check device manager
to confirm the standard hal was replaced with the ACPI hal.

All of the above is why it's a good reason to read the documentation
associated with an upgrade and why positive identification of a system's
components is critical. Another usefull method to collect information is by
querying through www.goggle.com where a truckload of info can quickly be
located.

example:
How to Upgrade Windows 2000 to Use an ACPI HAL
http://support.microsoft.com/?kbid=246236
 
Your machine doesn't appear to be ACPI compliant. Either that or you're
using the Standard HAL instead of the correct HAL for your machine.

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

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