I have the same problem. All Windows XP updates are done, my welcome screen
is turned off, and, I followed the advice in some of these posts and
installed the User Profile Hive Cleanup Service and also reduced the number
of times it tries to save the settings from 60 to 20. But none of these fixed
the problem.
I really want to do a system restore, but I can't because it hangs on
shut-down at "saving your settings" (I left it all night last night, just in
case it needed a lot of time!).
Here are some of the numerous items in the Event Viewer list -- these are
just samples of some of the events that appear over and over again in the
list. I'm not completely computer-illiterate, but a lot of the info in these
events is greek to me (Note - this is a Dell laptop supplied by the
university I work for with a "template" of university software installed -
their "User Support Centre", not-so-affectionately known as the "Useless
Support Centre" is currently closed - not that they would be able to help
anyway - so I'm really hoping someone here can help.
I use Novell to log on to my computer. I use Trend-Micro PC-Cillin and
disabled all the university-installed McAffee services this morning in case
the problem was caused by conflicts -- doing so did not fix the problem.
NOTE: I replaced some potentially identifying info with asterisks):
4/30/2006 2:11:14 PM UPHClean Information None 1401 A***\s**** S****-NB2 The
following handles in user profile hive A****\s****
(S-1-5-21-8****67-1315141139-1877560073-1779) have been remapped because they
were preventing the profile from unloading successfully:
winlogon.exe (908)
HKCU\Software\Classes (0x94)
4/30/2006 2:10:23 PM Userenv Error None 1054 NT
AUTHORITY\SYSTEM S****-NB2 Windows cannot obtain the domain controller name
for your computer network. (An unexpected network error occurred. ). Group
Policy processing aborted.
4/30/2006 2:09:24 PM RegSrvc Information None 0 N/A S****-NB2 The
description for Event ID ( 0 ) in Source ( RegSrvc ) cannot be found. The
local computer may not have the necessary registry information or message DLL
files to display messages from a remote computer. You may be able to use the
/AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event: Service started.
4/30/2006 1:18:52 AM Userenv Warning None 1517 NT
AUTHORITY\SYSTEM SP****-NB2 Windows saved user A****\s**** registry while an
application or service was still using the registry during log off. The
memory used by the user's registry has not been freed. The registry will be
unloaded when it is no longer in use.
This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.
4/30/2006 12:33:54 AM Userenv Error None 1054 NT
AUTHORITY\SYSTEM S****-NB2 Windows cannot obtain the domain controller name
for your computer network. (An unexpected network error occurred. ). Group
Policy processing aborted.
4/30/2006 12:33:16 AM Userenv Error None 1511 A****\s**** S****-NB2 Windows
cannot find the local profile and is logging you on with a temporary profile.
Changes you make to this profile will be lost when you log off.
4/30/2006 12:33:11 AM McLogEvent Error None 5004 NT
AUTHORITY\SYSTEM S****-NB2 Could not contact Filter Driver.
Error = 0x51a : Indicates two revision levels are incompatible.
Many thanks,
Susan
