G
Guest
I bought PC-Cillin IS 2007 back in Dec. 2006 and installed it on my Windows
XP laptop. It works great. I recently bought a new laptop with Windows Vista
Home and I've tried installing it but wasn't successful. I realized that the
version of PC-Cillin was not Windows Vista Certified so I went to my local
store and bought a new PC-Cillin Internet Security 2007 Windows Vista
Certified. I've tried installing it but everytime I click on the Install
button I always get this message: "A fatal error in your windows operating
system has prevented the program from installing. Please restart your
computer and try again." I did but I always get the same message. I turned
off the Antivirus that came with Windows Vistait came with a 60 day free
trial). I've turned off all the firewalls and closed all windows but I still
get the same message. I contacted Trend Micro and they gave me more
instructions which I followed. I also downloaded their "upgrade patch" but at
the end they told me it was Windows Vista and to contact them. I'm so
frustrated! I'm going crazy! Can someone tell me what to do?
XP laptop. It works great. I recently bought a new laptop with Windows Vista
Home and I've tried installing it but wasn't successful. I realized that the
version of PC-Cillin was not Windows Vista Certified so I went to my local
store and bought a new PC-Cillin Internet Security 2007 Windows Vista
Certified. I've tried installing it but everytime I click on the Install
button I always get this message: "A fatal error in your windows operating
system has prevented the program from installing. Please restart your
computer and try again." I did but I always get the same message. I turned
off the Antivirus that came with Windows Vistait came with a 60 day free
trial). I've turned off all the firewalls and closed all windows but I still
get the same message. I contacted Trend Micro and they gave me more
instructions which I followed. I also downloaded their "upgrade patch" but at
the end they told me it was Windows Vista and to contact them. I'm so
frustrated! I'm going crazy! Can someone tell me what to do?