pages will not open

[Guest]

I just did a hard drive format and complete re-install of Windows XP (Home Edition). I have already installed all the updates. The problem is that I cannot get it to open certain sites. One example is norton.com, it will open the home page but when I click any of the links I get a "The page cannot be displayed" error. I can get the same sites to open at work. I assume the problem is somewhere on my computer (with IE settings?).

 

[Mike Burgess]

Chris,
Most errors of that type are adware or Winsock related.
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
[more info]
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-15-04]
Please post replies to this Newsgroup, email address is invalid
--

I just did a hard drive format and complete re-install of Windows XP (Home

Edition). I have already installed all the updates. The problem is that I
cannot get it to open certain sites. One example is norton.com, it will open
the home page but when I click any of the links I get a "The page cannot be
displayed" error. I can get the same sites to open at work. I assume the
problem is somewhere on my computer (with IE settings?).

 

[Guest]

I have the same type of issue (although mine is just as likely to happen to any of my favorites or those pages on by drop down list) and have gone to these sites and none deal with my problem.

I am wondering if there is a setting in IE that may need to be changed.

If after the "Page Cannot Be Displayed" page comes up, I click the IE "GO" button, it will bring up the page. It is almost as if there is a routine missing that stops the execution of opening a new site

Any specific help would be appreciated. No new viruses that are causing this

Al


----- Mike Burgess wrote: ----

Chris
Most errors of that type are adware or Winsock related
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engine
http://mvps.org/winhelp2002/unwanted.ht
[more info
http://support.microsoft.com/?kbid=82671
___________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS fil
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-15-04
Please post replies to this Newsgroup, email address is invali
-

I just did a hard drive format and complete re-install of Windows XP (Hom

Edition). I have already installed all the updates. The problem is that
cannot get it to open certain sites. One example is norton.com, it will ope
the home page but when I click any of the links I get a "The page cannot b
displayed" error. I can get the same sites to open at work. I assume th
problem is somewhere on my computer (with IE settings?)

 

[Frank Saunders, MS-MVP]

I have the same type of issue (although mine is just as likely to
happen to any of my favorites or those pages on by drop down list)
and have gone to these sites and none deal with my problem.

I am wondering if there is a setting in IE that may need to be
changed.

If after the "Page Cannot Be Displayed" page comes up, I click the IE
"GO" button, it will bring up the page. It is almost as if there is
a routine missing that stops the execution of opening a new site.

Any specific help would be appreciated. No new viruses that are
causing this?

Al.


----- Mike Burgess wrote: -----

Chris,
Most errors of that type are adware or Winsock related.
Dealing with Unwanted Malware, Parasites, Toolbars and Search
Engines http://mvps.org/winhelp2002/unwanted.htm
[more info]
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User]
http://www.mvps.org/winhelp2002/ Blocking Spyware, Adware,
Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-15-04]
Please post replies to this Newsgroup, email address is invalid --

I just did a hard drive format and complete re-install of

Windows XP (Home Edition). I have already installed all the
updates. The problem is that I cannot get it to open certain
sites. One example is norton.com, it will open the home page but
when I click any of the links I get a "The page cannot be
displayed" error. I can get the same sites to open at work. I
assume the problem is somewhere on my computer (with IE settings?).

Where did you post your HijackThis log?

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Mike Burgess]

Al,
After you scan your machine for parasites .......

You may need to clear your TIF as you may have a corrupt file there.

Close all instances of OE and IE
Control Panel | Internet Options | General tab
Click the "Delete Files" button, when prompted place a check in:
"Delete all offline content", click OK
Click the "Clear History" button, click OK.
Click the Settings button, adjust the TIF size to 50 mb, click OK

[more info]
Possibly your cache folder is corrupt:

How To: Delete the Internet Explorer Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-15-04]
Please post replies to this Newsgroup, email address is invalid
--

I have the same type of issue (although mine is just as likely to happen

to any of my favorites or those pages on by drop down list) and have gone to
these sites and none deal with my problem.

I am wondering if there is a setting in IE that may need to be changed.

If after the "Page Cannot Be Displayed" page comes up, I click the IE "GO"

button, it will bring up the page. It is almost as if there is a routine
missing that stops the execution of opening a new site.

Any specific help would be appreciated. No new viruses that are causing this?

Al.


----- Mike Burgess wrote: -----

Chris,
Most errors of that type are adware or Winsock related.
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
[more info]
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-15-04]
Please post replies to this Newsgroup, email address is invalid
--

I just did a hard drive format and complete re-install of Windows

XP (Home
Edition). I have already installed all the updates. The problem is that I
cannot get it to open certain sites. One example is norton.com, it will open
the home page but when I click any of the links I get a "The page cannot be
displayed" error. I can get the same sites to open at work. I assume the
problem is somewhere on my computer (with IE settings?).