pages disappearing!

[Guest]

even tho my homepage is set 2 google it comes up as a search page ive also
found that wen i try send an email on my msn or open some pages the page
opens for a few seconds then turns into the search page and the spyware
warnings pop up! we have deleted the spyware lots of times is this causeing
tha pages 2 change or somethin else?
thanx michelle

 

[Quaoar]

even tho my homepage is set 2 google it comes up as a search page ive
also
found that wen i try send an email on my msn or open some pages the
page
opens for a few seconds then turns into the search page and the
spyware
warnings pop up! we have deleted the spyware lots of times is this
causeing
tha pages 2 change or somethin else?
thanx michelle

Michelle, you might download and run both of Ad-Aware and SpyBot to rid
the computer of adware; Google for both. Also, boot to safe mode (F8
repeatedly at boot) and do a complete virus scan. Keep your anti-virus
definitions updated, use a firewall (either Windows or a third-party,
Sygate, Kerio, ZoneAlarm).

Q

 

[Malke]

even tho my homepage is set 2 google it comes up as a search page ive
also found that wen i try send an email on my msn or open some pages
the page opens for a few seconds then turns into the search page and
the spyware warnings pop up! we have deleted the spyware lots of times
is this causeing tha pages 2 change or somethin else?
thanx michelle

Yes, your computer is infested with spyware. You will need to clean it
up:

Remove spyware with Spybot Search & Destroy from
www.safer-networking.org and Ad-aware from www.lavasoftusa.com. Be sure
to update these programs before running them. These programs are free,
so run them both since they complement each other. It is best to run
antivirus and spyware removal tools in Safe Mode. You may also want to
run CWShredder and HijackThis from http://aumha.org/freeware.htm.
Although CWShredder is no longer being updated, it will still clean
older variants of the CoolWebSearch malware. In addition to those
programs, a combination of HijackThis and About:Buster
(http://www.majorgeeks.com) works well in removing homepage hijackers.
Please read the instructions carefully. Also, make sure you've visited
Windows Update and applied all security patches. Do not install driver
updates from Windows Update. Make sure you are running a firewall and
have a current antivirus installed using updated definitions.

Malke

 

[Rock]

even tho my homepage is set 2 google it comes up as a search page ive also
found that wen i try send an email on my msn or open some pages the page
opens for a few seconds then turns into the search page and the spyware
warnings pop up! we have deleted the spyware lots of times is this causeing
tha pages 2 change or somethin else?
thanx michelle

Run these programs to check for spyware/malware. After installing
update them, then boot into safe mode and run them. You should update
and run them weekly.

Cwshredder
http://aumha.org/freeware/freeware.php#cwshred

Ad-aware SE
http://www.lavasoftusa.com

Spybot Search and Destroy
http://www.safer-networking.org

Bazooka Adware and Spyware Scanner
http://download.com.com/3000-2144-10247783.html

Pest Patrol Free Pest Scanner
http://www.pestscan.com/ScanOrTrial.asp

If you’re still having problems after running these then run HijackThis
and post the log to one of the specialty forums, _NOT_ this one.

HijackThis
http://www.majorgeeks.com/download.php?det=3155

Forums to Interpret HijackThis Logs:

http://www.spywareinfo.com/forums/
http://forum.aumha.org/viewforum.php?f=30
http://forums.tomcoyote.org/
http://www.wilderssecurity.com/

After your system is clean use these programs to help keep it clean:

Spywareblaster
www.javacoolsoftware.com/sbdownload.html

Spywareguard
http://www.javacoolsoftware.com/sgdownload.html

IE-SPYAD
http://www.staff.uiuc.edu/~ehowes/resource.htm

For viruses:

Online and Downloadable Virus Scanning:

Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

Bit Defender Online Virus Scan:
http://www.bitdefender.com/scan/license.php

Symantec Online Virus and Security Scan:
http://security.symantec.com/ssc/home.asp

TrendMicro:
http://housecall.trendmicro.com/housecall/start_corp.asp

McAfee Online Virus Scan:
http://www.mcafee.com/myapps/mfs/default.asp

RAV AntiVirus - Scan Online
http://www.ravantivirus.com/scan/

F-Secure:
http://support.f-secure.com/enu/home/ols.shtml

Make sure you have a firewall active at all times. If nothing else use
the one built into XP, but there are a variety of free third party ones
that do a better job from Sygate, Zone Alarm or Kerio.

Sygate Personal Firewall
http://smb.sygate.com/products/spf_standard.htm

Zone Alarm
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp?lid=staticcomp_za

Kerio Personal Firewall
http://www.kerio.com/kpf_download.html

Lastly check your system for vulnerabilities. Make sure you have all
the latest security patches from Windows Update too.

Websites which will check for vulnerabilities:

Browser Security Tests:
http://www.jasons-toolbox.com/BrowserSecurity/

Symantec Security Check
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

http://bcheck.scanit.be/bcheck/
https://testzone.secunia.com/browser_checker/
www.pcpitstop.com