page refresh required after back button

[Guest]

I have three machines, each running XP SP2 and IE 6 SP2.
Why does one insist that a page has to be refreshed after I use the back
button on Amazon.com and the other two don't, when looking at exactly the
same pages? Not a specific set of pages, but every time I use the back
button and any of these pages...I've looked and looked and can't see a
configuration difference. How do I eliminate the insistence on a refresh?

 

[Jan Il]

Hi DonK

Back button problems are a varied problem and there does not seem to be any
one standard cure. You might try the following and see if it will help.

First, go to Tools>Internet Options>Advanced tab>
Reset to the "Default" settings
Do the same thing with the Security settings.

Close IE and reopen. See if that resolves the problem. If so, then you can
slowly reapply the settings that you know you changed before one by one to
see which one, if any, may have caused the problem. :

If still no joy, then:

Cannot Navigate Back to Previous Web Page
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q298639

"Page has expired" error when using the Back button
http://inetexplorer.mvps.org/answers/18.html

also...per Jon Kennedy - MVP

Try this - in IE go to Tools...Internet Options...Advanced tab, scroll down
to the Security section and uncheck "Do not save encrypted pages to disk",
click Apply, click Okay. This may help in your situation as you've
mentioned you're at a shopping site.

Hope this helps.

Jan
MS MVP/Windows - Internet Explorer
Smiles are meant to be shared,
that's why they're so contagious

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[Guest]

Thanks, Jan
The 'do not save encrypted pages...' box was NOT checked.
Resetting the IE Advanced settings to default appears to have fixed the
problem. I'm having the user test and will repost if I still need help.
//D

 

[Jan Il]

Hi DonK

Thanks, Jan
The 'do not save encrypted pages...' box was NOT checked.
Resetting the IE Advanced settings to default appears to have fixed the
problem. I'm having the user test and will repost if I still need help.
//D

You're very welcome! I'm glad to hear you were able to resolve your
problem. Good job!

Thank you very much for posting back and letting us know what worked for
you, and for the benefit of other readers who might have a similar problem.

Jan
MS MVP/Windows-Internet Explorer
Smiles are meant to be shared,
that's why they're so contagious.