PAB importing problems into Outlook 2007

[T. Smith]

Hi there,

We have upgraded a user from Outlook 2003 to Outlook 2007 (the full Office
package was upgraded - Professional Plus 2007). When we import the PAB the
user had stored on the network, into a contacts folder in Outlook 2007, all
the contacts seem to import, but the distribution lists they set up are all
empty...

Is this by design or is there a way to get them back??? They previously
had over 100 entries in the distribution list they setup in the PAB... I've
tried importing it into Outlook 2003 and it's still empty.. We're using
exchange 2003 for mail...

Any help or insight would be helpful!!

Cheers!

 

[Diane Poremsky [MVP]]

The DL should be importable but I haven't tried it in years. Is an older
system available that you could try it?
http://www.slipstick.com/contacts/pabimport.htm

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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[Brian Tillman]

We have upgraded a user from Outlook 2003 to Outlook 2007 (the full
Office package was upgraded - Professional Plus 2007). When we
import the PAB the user had stored on the network, into a contacts
folder in Outlook 2007, all the contacts seem to import, but the
distribution lists they set up are all empty...

DLs and importing don't get along very well. Sometimes it works, but often
it doesn't. Do you have no other Outlook 2003 machine you can use to add
the PAB and then copy the contacts to a Contacts folder in a PST you can
then transfer to the OL 2007 system?

 

[T. Smith]

Hi there,

Yes, I tried that. It imports into a Contact folder in Outlook 2003, but
the DL's are empty in it as well...

Any other ideas?

I may try going to an older backup of the file to see if that helps?

 

[Brian Tillman]

Yes, I tried that. It imports into a Contact folder in Outlook 2003,
but the DL's are empty in it as well...

Any other ideas?

Try not using Import. That's where the problem lies. Can you add the PAB
to OL 2003 and copy the DLs to a Contacts folder? (I don't have a PAB with
which to test.)

 

[T. Smith]

Ok, I'll try to add it (I'll look up how to do that, I've just been
importing), and report back if it works... Thanks Brian!!

 

[Dave Hewlett]

I have a dist list or group list problem in OL2007 OLC uding MSN. I create a
DL and sync to MSn. Later when I look the list is empty. I am running OLC12.1
and OL2007 std. On XP PRO.
(Dave Heewlett)

 

[Brian Tillman]

I have a dist list or group list problem in OL2007 OLC uding MSN. I
create a DL and sync to MSn. Later when I look the list is empty. I
am running OLC12.1 and OL2007 std. On XP PRO.
(Dave Heewlett)

Please start your own thread.

 

[T. Smith]

Brian, that did it!!! It also fixed another PAB problem I was having on
another machine by opening it this way!!! One PAB kept telling me it was
corrupted, and the other imported, but not everything. By doing it this way
I was able to get all contacts back from both PAB's... 2 birds with one
stone... ;o)

I was able to open the PAB in Outlook 2003, then transfer the contacts to my
contact folder, move to a new Contact folder, then export the PST with that
contact folder and give it to the user(s)...

Thanks for your help!!

 

[Gordon]

then export the PST

<Sharp intake of breath......>

 

[Brian Tillman]

I was able to open the PAB in Outlook 2003, then transfer the
contacts to my contact folder, move to a new Contact folder, then
export the PST with that contact folder and give it to the user(s)...

Next time, don't export. Just create a new PST and copy the Contacts folder
to it and give them that PST. No export needed.